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Return Policy

To return an item to Venture Products International please call us direct at 828-285-0495 at extension 103 to obtain a return authorization number.

Do not send us product without a RMA number. Please include the RMA with the product or your return will not be processed. Shipping charges are not part of your refund and Venture Products International is not responsible for the cost of shipping the items back. We do not send out call tags unless we have shipped you the wrong product. Credits will not be issued until the items have been shipped back to us in working condition. No returns on special order items. All returns are subject to approval by the RETURNS Department. No guarantee of your return is implied by calling for a RMA.